Soft, effortless, and easy to wear. This lightweight knit cardigan features a relaxed silhouette with elbow-length sleeves, a button-front closure, and rolled-edge finishes for an elevated everyday look. Perfect for layering through every season.
MATERIAL
63% Polyester. 33% Acrylic. 4% Spandex
CARE INSTRUCTIONS
Hand wash cold with light colors. Do not bleach. Flat dry. Do not iron.
SHIPPING & EXCHANGES
Shipping Policy
We currently offer the following shipping options within the United States.
Order Processing
All in-stock orders are processed and shipped within 1–2 business days, Monday through Friday, excluding holidays. This processing time applies to Economy, Standard, and Express shipping.
Transit times begin after your order has shipped and are additional to processing time.
Economy Shipping — $8.95
Processing: 1–2 business days.
Estimated transit: 5–10 business days.
Estimated total: 6–12 business days.
Standard Shipping — $10.95
Processing: 1–2 business days.
Estimated transit: 2–5 business days.
Estimated total: 3–7 business days.
Express Shipping — $19.95
Processing: 1–2 business days.
Estimated transit: 2 business days.
Estimated total: 3–4 business days.
Express shipping does not mean same-day dispatch or overnight delivery.
Free Shipping
We offer free Economy shipping on U.S. orders of $100 or more, after discounts and before taxes and shipping charges.
Tracking and Delivery Estimates
Once your order ships, you will receive a shipping confirmation email with tracking information.
All delivery times are estimates and may be affected by holidays, weather, or carrier delays.
For preorder or backordered items, please refer to the estimated shipping date provided on the product page. If your order is affected by an unexpected delay, we will contact you.
Quality & Care
Each order is carefully packed and shipped from our Texas studio.
If your package appears lost or arrives damaged, please contact team.matte.shop@gmail.com as soon as possible so we can help. For damaged items, include your order number and photos of the item and packaging.
We hope you love your MATTE purchase! If an eligible item isn’t quite right, please contact us within 7 days of deliveryto request an exchange.
MATTE offers exchanges only. We do not offer refunds or store credit for change-of-mind purchases.
Eligibility
Items must be unworn, unused, unwashed, free of odors and stains, with all original tags attached and in their original packaging. A receipt or proof of purchase is required.
All items are inspected before an exchange is approved.
How to Request an Exchange
Email team.matte.shop@gmail.com within 7 days of receiving your order. Include your order number and the item you would like to exchange.
Please wait for approval and shipping instructions before sending your item back. Items sent without prior approval will not be accepted.
Shipping Your Item Back
Customers are responsible for purchasing their own return shipping label, paying the shipping cost, and sending the item back to MATTE using a tracked shipping service. MATTE does not provide return shipping labels. Please keep your tracking information until we confirm receipt.
Once we receive and approve your item, MATTE will cover the shipping cost to send your first exchange item to you. MATTE covers one complimentary exchange shipment per order. For any additional exchange from the same order, the customer is responsible for shipping costs in both directions.
Final Sale and Non-Exchangeable Items
The following items are final sale and cannot be returned or exchanged:
All Sale, promotional, and clearance items.
Earrings, for hygiene reasons.
Personalized or engraved items.
Special orders made specifically for a customer.
Gift cards.
Gift cards cannot be redeemed for cash, except where required by law.
Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival. If an item arrives damaged, defective, or incorrect, contact team.matte.shop@gmail.com immediately with your order number and photos so we can resolve the issue. This applies to final sale items as well.
MATTE offers a curated selection of clothing, jewelry, and accessories designed to elevate your everyday style and make every look feel uniquely yours.
Do you offer fast shipping?
Yes, we provide fast and reliable shipping so your order reaches you as quickly as possible.
Can I exchange an item?
Yes, eligible items may be exchanged. Email team.matte.shop@gmail.com within 7 days of delivery to request approval. MATTE does not offer returns or refunds. All Sale items, earrings, and gift cards are final sale and cannot be exchanged. If your item arrives damaged, defective, or incorrect, contact us immediately. See our Exchange Policy for full details.
How can I track my order?
Once your order ships, you’ll receive a tracking number so you can follow your delivery.
Is my payment secure?
Yes. Payments are securely processed and encrypted to help protect your information during checkout.
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